Privacy Policy

Who we are

We are a WordPress Emergency Support Agency.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We host contact and data collection forms on our site and keep all form submissions for 1 year for customer service purposes. We do not use the information submitted through them for marketing purposes unless expressly permitted by the submitter on the form. We do not share or sell data from any of our forms or data collection methods with any third party. Gravity Forms is the software we use, but all form submissions are saved on our site hosting service. In plain speak, your data will always stay on this website.

Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site uses Google Analytics to track traffic and data from users that visit it. The data is stored on Google’s servers, and we do not share or sell it with any 3rd party. The Google Privacy Policy governs the handling of all data collected and stored by Google Analytics. Please see https://policies.google.com/privacy. If you want to opt-out from Google Analytics you can download and activate the Google Analytics Opt-out Browser Add-on found at https://tools.google.com/dlpage/gaoptout?hl=en

Who we share your data with

BitofWP does not share any personal data with any 3rd party other than those noted above for users who are not logged in to the site:

PayPal Billing: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
MailChimp: https://mailchimp.com/legal/privacy/
Google Analytics: https://policies.google.com/privacy

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you through an email request at [email protected] This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What third parties we receive data from

Data Storage

We use third-party vendors and hosting partners, for hardware, software, networking, storage, and related technology we need to run BitofWP. We maintain two types of logs: server logs and event logs. By using BitofWP Services, you authorize BitofWP to transfer, store, and use your information in the United States and any other country where we operate.

Data Security

We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account.

EU users: international transfer of your data

When we process your personal data within BitofWP this may involve processing and transferring your data outside the European Economic Area (EEA), which includes all EU member states plus Iceland, Liechtenstein and Norway.

Third parties with whom we share your data may be based outside the EEA and their processing of your personal data may involve a transfer of data outside the EEA.

When your data is transferred outside the EEA we take steps to make sure it has the same level of protection as it would have in the EEA. Our agreements with third parties make clear the standards we expect of them in order to safeguard your information and your legal rights.

Your legal rights

Legal rights you may exercise over your personal data are briefly described below:

Right to request access
You have the right to ask for a copy of personal data we hold about you and to check we are dealing with it lawfully by asking for information about how we process it.

Right to request correction
You have the right to ask us to correct incomplete or inaccurate information about you.

Right to request erasure
You have the right to ask us to delete or remove your personal data.

Right to object to processing
If we are relying on a legitimate interest to process your personal data, you have the right to object. Our legitimate interest in processing your information may override your rights and freedoms. You also have the right to object to us processing your personal data for direct marketing purposes.

Right to withdraw consent
If we are processing your personal data on the basis of your consent, you can withdraw your consent at any time.

Right to request restriction of processing.
You can ask us to suspend processing of your personal data where: (a) you contest the data’s accuracy; or (b) processing of your data is unlawful but you do not want us to erase it; or (c) we no longer need your data but you need us to hold it for a legal claim; or (d) you object to our processing of your data and we are checking whether the legitimate interest we rely on overrides your rights.

Right to request transfer
You have the right to ask us to transfer your personal data to you, or to a third party. This right applies only to automated information you gave us consent to use, or where we used the information to perform a contract with you.

Right to object to automated decision-making
You have the right not to be subject to automated decision-making, including profiling, which has legal or other significant effects on you. This right does not apply when the automated decision is necessary for entering into or performing a contract with you or is based on your explicit consent.

How to exercise your rights
To exercise your rights email [email protected] As a security measure, we will ask you to verify your identity. If a third party is making a request on your behalf we will ask them to prove that they have your permission to act for you.

We may contact you to ask you for further information to help you exercise your legal rights, or to speed up our response. We will try to respond to requests within one month and we will let you know if we need to take longer, for example, because your request is complicated. We may have an overriding lawful basis for processing your personal data, or certain exemptions may apply. If we refuse your request we will explain why.

Changes to this Policy

BitofWP may periodically update this Policy.

Questions

We welcome feedback about this policy at [email protected]